Training and Development
Guest Blog: Where Have All The Great Retail Store Managers Gone?
I recently received a call from a retail executive of a fast expanding global fashion retailer and the conversation went like this:
Training and Development
Why Retail Training is Moving Rapidly to Mobile Learning and On-the-Job Training
A major shift is happening in training practices for retail staff and associates, as retail executives are finding traditional training methods to be costly, ineffective and unprofitable.
Customer Engagement
The Customer Experience
It is all too common that retail staff spend most of their time stocking and re-stocking, managing fitting-rooms and doing other timely administrative tasks, rather than actually selling.
Marketing Data and Technology
Keeping an Eye on Retail
For too long, retailers have relied on instincts, experience and gut feel to make major investment decisions.
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